The service is wonderful. Chad is an excellent service manager. However, I am extremely disappointed with the cost of an oil change. Less than 3 years ago, I paid 38.74 for an oil change. In March 2019, it now costs 61.59. Every single oil change in between has increased compared to the subsequent one. What is causing these increases? It makes no sense. I have had all of my service work done at this dealership ON BOTH OF MY GMC VEHICLES. And bought both of them from this dealership. Never have even gotten a coupon that could be used at the dealership. I do get coupons but the dealership will not accept any of them because they don’t work on vehicles that use synthetic oil which is all new vehicles these days. Why even bother sending coupons out. Save the postage. I will have to consider other options which is disappointing because the front line people I have interacted with are wonderful.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mansfield Buick GMC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!