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  • Chris C

    CHATTANOOGA, TN | 2018 Buick Enclave
    Confirmed Service Review
    June 10, 2021
    Great

    Response from Mansfield Buick GMC

    June 11, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
  • Sally J

    ASHLAND, OH | 2020 Buick Encore GX
    Confirmed Service Review
    June 10, 2021
    On time with appointment. Very pleasant.

    Response from Mansfield Buick GMC

    June 11, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Amy B

    CRESTLINE, OH | 2020 GMC Terrain
    Confirmed Service Review
    June 10, 2021
    Great experiences

    Response from Mansfield Buick GMC

    June 11, 2021
    It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
  • Scott A

    MANSFIELD, OH | 2017 GMC Terrain
    Confirmed Service Review
    June 9, 2021
    Very friendly staff, nice waiting area and they offer free drinks and snacks. Wait time is normal.

    Response from Mansfield Buick GMC

    June 9, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Steven L

    BELLVILLE, OH | 2020 Buick Envision
    Confirmed Service Review
    June 4, 2021
    They did everything but buy my lunch. Lol

    Response from Mansfield Buick GMC

    June 5, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
  • Shannon M

    ASHLAND, OH | 2017 Chevrolet Traverse
    Confirmed Service Review
    June 3, 2021
    The service is always amazing. Everyone is friendly and helpful.

    Response from Mansfield Buick GMC

    June 5, 2021
    It is great to hear everything was done quickly and to your satisfaction!
  • Wendy L

    PERRYSVILLE, OH | 2016 GMC Acadia
    Confirmed Service Review
    June 3, 2021
    Chad is great. Easy to work with.

    Response from Mansfield Buick GMC

    June 5, 2021
    We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
  • Roger B

    SHILOH, OH | 2020 GMC 1500 Sierra
    Confirmed Service Review
    May 30, 2021
    I’ve been repeatedly stranded with my 2020 GMC Sierra not starting. You have worked on the Shifter Twice and wiring issues At least 3 times. Each time you took the easiest fix without checking out sensors/ switches / neutral switch/ ignition switch or the Auto idle switches. Last time you found a loose wire on the starter. Logic should dictate that the starter wire would have had to have been loose since manufacturing and should have been found much sooner or, more likely, isn’t the underlying problem to my Sierra not starting. It would have been detected sooner than a year and half after purchase. I’m severely handicapped. Non-starting vehicles are life threatening to me not just an inconvenience. Take the time to troubleshoot all possible causes not just the most convenient!!

    Response from Mansfield Buick GMC

    June 7, 2021
    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact Paul Minnich at 419-529-3211 if we have not resolved your issues.
  • Jana C

    MANSFIELD, OH | 2017 Buick Encore
    Confirmed Service Review
    May 29, 2021
    Fast, courteous and efficient

    Response from Mansfield Buick GMC

    May 29, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Barbara R

    GALION, OH | 2015 Chevrolet Equinox
    Confirmed Service Review
    May 28, 2021
    You did all the things you was supposed to do and in a timely manner.

    Response from Mansfield Buick GMC

    May 29, 2021
    We want all our clients to have a comfortable and stress-free experience with us!