668 Reviews Found
Confirmed Service Customer
Well as far as communicating/updating me on the processes with repairing my vehicle you did great as always. But not too happy about a couple of things. First, I had a trim piece on the side of my vehicle that was starting to come off, and it would have been fine, but you took my car through the car wash and your car wash ripped it all the way off. The first guy I said something to about it laughed. The second guy told me to repair it, it would cost me over $300.00. Second, I don't know what world that we live in that makes it okay for your employees to steal things out of a person vehicle. The GMC logo from the accident, I wanted to keep, and when I picked up the vehicle it was gone. I always considered you guys reputable, but since ownership has changed hands now; maybe not!
Joshua N.
MANSFIELD
Business Response
Joshua, thank you for this information. We appreciate your business and will be sure to share your comments with our team. We hope to see you in the future, and please don't hesitate to contact us to discuss your comments in greater detail. Thanks again.
Was this review helpful?
Confirmed Service Customer
Every one was friendly and helpful. They completed job in a timely matter.
Marianne M.
LOUDONVILLE
Was this review helpful?
Confirmed Service Customer
Easy online scheduling and confirmation. Exceptional service as usual.
Anne F.
MANSFIELD
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Chad was very helpful. He let me know what the problem was and offered several solutions. I was very pleased.
Cynthia N.
MANSFIELD
Was this review helpful?
Confirmed Service Customer
Employees were courteous and efficient. The required work was done during the scheduled time slot. That is the kind of service I have come to expect in today's market, and Joyce Buick delivers.
Monna J.
SHELBY
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Timely repair, thorough, and attention to detail. Looked as good as when I drove it from the dealership when new.
Thomas Y.
MANSFIELD
Was this review helpful?
Confirmed Service Customer
My vehicle was towed in. I received a call within 1 hour telling me what the problem was. They fixed it, washed it and I picked up my car the same day. Awesome!!
Scott B.
BUTLER
Was this review helpful?
Confirmed Service Customer
In and out. Very quick. Shuttle service is great
Joshua N.
MANSFIELD
Was this review helpful?
Confirmed Service Customer
Very happy with them, had a problem and they took care of it
Trudy S.
ASHLAND
Business Response
Trudy - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
Everyone is always professional and treat me like family. I have and will continue to recommend Joyce Buick to anyone looking to purchase a vehicle.
Stephanie A.
MANSFIELD
Was this review helpful?
Confirmed Service Customer
Everyone welcomed us right away. The sales staff was very knowledgeable and answered all our questions. They all seem very happy with there jobs. We really liked seeing the show room and shop nice and clean. We were empressed enought to buy the truck. Thanks!
Jerome K.
WEST SALEM
Business Response
Thanks Jerome! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Joseph, we sincerely appreciate your feedback. Each employee is a valued member of the Joyce Buick GMC of Mansfield team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
Fast very friendly started on time ended on time
Michael B.
WOOSTER
Business Response
Michael, we sincerely appreciate your feedback. Each employee is a valued member of the Joyce Buick GMC of Mansfield team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
Did everything I needed and was very professional.
John L.
MANSFIELD
Was this review helpful?
Confirmed Service Customer
Always very professional and do a good job! As a woman I feel very comfortable waiting there.
Marie J.
MANSFIELD
Business Response
Marie - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
Always have great service..And the people here are very friendly..
Juanita L.
BUCYRUS
