399 Reviews Found
Confirmed Service Customer
The entire service department is the best I have ever dealt with.
Linda B.
ASHLAND
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Always good experience. Excellent personnel.
Albert B.
MANSFIELD
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
Checked different dealerships we liked Joyce the best.
Suzanne P.
SHELBY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mansfield Buick Gmc, Inc. and we hope to see you again soon!
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Confirmed Sales Customer
PATRICK HORN IS A WONDERFUL PERSON. I CHOSE GMC 3 YEARS AGO AT WHICH TIME HE WAS THE SALESMAN. HE THEN WENT TO THE SERVICE DEPARTMENT WHERE I DEALT WITH HIM. I HAVE NOW PURCHASED A BUICK WITH PATRICK BEING THE SALESPERSON. HE IS A PERFECT GENTLEMAN AND TAKES EXCELLANT CARE OF HIS CUSTOMERS. YOU CAN BELIEVE WHAT HE TELLS YOU.
Judith S.
GALION
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Each and every person that worked with me were very knowledgeable, answered any questions I asked, and were very careful in this time of social distancing. The over all experience was super.
Carol S.
FINDLAY
Business Response
Our entire team works hard to make sure your treated like family and welcome to the Mansfield Buick GMC family and glad to be your son. Congratulations on your new Buick Envision. Ray Stewart the X-Farmer
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Confirmed Service Customer
It was hot in the waiting room and the cashier wasn���t very friendly
Jennifer S.
LEXINGTON
Business Response
Jennifer I will check to make sure the waiting room is cooler and feel free to reach out to me with any other ?'s Ray Stewart GM 419-529-3211
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Confirmed Service Customer
I am happy with it. What it was going to fix my cay was a bit of a shock.
Pamela P.
MANSFIELD
Business Response
It is great to hear everything was done quickly and to your satisfaction! Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
That's why we always come to this dealership.They are great to work with.also love the service dept.
Teresa L.
GALION
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us!
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Confirmed Service Customer
I had a recall on back seat seatbelt and they got me in and fixed the recall! I was in and out in no time! Everyone was very friendly! I would recommend Mansfield Buick GMC to everyone!!!
Debra A.
CRESTLINE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
Great Customer Service. Explained everything that was going on. Even dropped me off at home and picked me back up!
Amanda S.
MANSFIELD
Business Response
It is great to hear everything was done quickly and to your satisfaction! Hi, thanks for taking the time to leave a review.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
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Confirmed Sales Customer
Trey Cary was really gray and helpful. I had an idea of the car I wanted and He worked it out for me. Thanks Trey
Lavandalyn B.
MANSFIELD
Business Response
Thanks for the great feedback and let us know if we can be of any better service? Ray Stewart 419-529-3211
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Confirmed Service Customer
when we were checking out there was an employee that had made a comment that there was too many people in the room and she glared at us and abruptly left the room. We relate this to Ray the manager and the woman then took our address from the system and mailed us a nasty and rude letter. Pictures of the letter where then sent to an employee who then escalated up to Ray once again. Ray had called us yesterday apologizing but I feel it is in my best interest to take our business elsewhere. A copy of the letter and envelope using the company stamp that was used to email to us will be sent to corporate.
Christopher L.
MANSFIELD
Business Response
Thanks for the opportunity to discuss this matter with you and the actions we have taken. If you want to reach back out with me down the road to feel free to contact Ray Stewart at 419-529-3211
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Confirmed Service Customer
I had an oil change done last Friday. They called to tell me my car was ready and we were still running a few errands. I thought target closed at 6, but they actually closed at 5. I was 20 minutes late getting there. I felt so awful and the guy kept reassuring me that it was fine and still took the time to explain the recalls on my car and what they fixed. Thank you for everything! Next time I���ll double check what time you close.
Jenna P.
WOOSTER
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The dealer was very courteous and listened to our needs and delivered.
Edward S.
MANSFIELD
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
From the time I completed the on line form until driving off the lot in my new vehicle, Robert Joyce made sure we knew what was going on and made the entire process seamless and enjoyable. He did a fantastic job!
John H.
WADSWORTH
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
Trey was outstanding. He did his job and communicated very well with entire process.
Kris K.
MANSFIELD
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
Thank you all .its a great vehicle. Brian joyce took good care of me
Ruthann K.
SHELBY
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!